THE PARTIES:
For the purposes of this contract we intend:
SUPPLIER: Piumino Orobico, placed in Via 1° Maggio,10 - 24020 Ardesio Bergamo, Italia; 
CUSTOMER: the one who buys goods and services from this website.
CONTRACT SUBJECT:
The buying and selling  of goods and services avaible on this website pages. Conditions are explained later. Piumino Orobico has got the right to modify both the items description and the buying conditions of this website. Contracts concluded before the modification are excluded.
TERMS OF PURCHASE:
The online purchase procedure immeditely generates the activation of a purchase proposal from the user.Piumino Orobico will automatically send a confirmation e-mail of the received proposal as well as the informative documentation of the art. 4 del D.L. 22.05.1999 No. 185 of the UE directive 97/7/CE, which concerns the consumers protection in the subject of contracts at a distance. After the  verification of the goods required availability and of the completed payment of the estimated amount, Piumino Orobico will make the purchase proposal an actual purchase order. You will be informed by an e-mail  and your personal area on the website will be updated. At this point Piumino Orobico carries out the order. All purchases are followed by a receipt except when customers required an invoice during the purchase.
METHODS OF PAYMENT:
You can pay your purchases to Piumino Orobico in the following ways:
PAYPAL: credit address fornoni@piumino-orobico.it

BANK TRANSFER:  After having accepted the purhasing terms and clicked on 'Vai alla Cassa', customers MUST make the payment within 3 working days, otherwise the purchase will be annulled.

In order to reserve the merchandise with the availability showed during the purchaising, please send as soon as possible your PAYMENT DETAILS with No. of CRO and No. of order to the Fax +39 0346 33855 o by e-mail
ordini@piumino-orobico.it.

The delivery time of goods displaied on the website starts as we receive your payment details and as our workers can see the order.

IMPORTANT:
We remind you that orders conceived as test are not allowed. The only purpose to make an order is the final purchase.

Orders cannot be automatically annulled, thus if you cannot make the payment within 3 working days, please send a notice e-mail to the administration at the following address: ordini@piumino-orobico.it

BANK TRANFER TO:
Banca di Valle Camonica
Filiale Ardesio  BG
SWIF: BVCAIT21411
CIN: O
c/c: 15069
ABI: 03244
CAB: 52550
IBAN: IT16O0324452550000000015069
Intestato a Piumino Orobico

IMPORTANT: Please insert the order number in the reason for payment on your bank transfert. You can find it in the object of your confirmation e-mail.

DELIVERY TIME:
For national and international deliveries Piumino Orobio depends on Bartolini carrier and Poste Italiane. The elivery time depends on the method of payement and the product required.
CREDIT CARD: With credit card payment the average time required to carry out the order (goods delivery to the carrier) may vary from 24 to 72 hours. After that you shall consider the carrier delivery time, that means you shall add 24 hours for most Italian areas and 48 hours for the Italian islands and the difficult zones to arrive at. In case of avaibility the goods order is immediate.
BANK TRANSFERT:With bank tranfert payments the average time required to carry out the order (goods delivery to the carrier) may vary from 2 to 5 days. It depends on the bank from which the bank tranfert is made and the currency. The order is carried out only after the crediting on our account. After that you shall consider the carrier delivery time, that means you shall add 24 hours for most Italian areas and 48 hours fot the Italian islands and the difficult zones to arrive at. The goods delivery time displaied on the website starts as we receive your payment details and as our workers can see the order. Delivery times showed cannot be considered binding for Piumino Orobico.
FREIGHT CHARGES:
They depend on the Country from which the order is done. Nevertheless you can verify them during the online purchase.
GUARANTEE:
The Piumino Orobico firm guarantees its EIDERDOWNS  "LINEA PIUMINO OROBICO PURO PIUMINO D'OCA" against the following faults: when the feather comes out from the weft - when the item gets unstitched or has any other manufacturing fault - when the feather volume drastically lessens. The possible fault must be communicated to the Piumino Orobico firm by telephone. The eiderdown must be redelivered completely clean for higienic/sanitary measures. It must be redelivered with a receipt copy.Redelivering the merchandise to the after-sale service you automatically accept the terms and conditions mentioned above.
LEGAL TERMS:
The legal terms in force and applicable to purchases on www.piumino-orobico.net are those of the Repubblica Italiana.The court of Bergamo shall have exclusive jurisdiction over any dispute relating to the selling of goods and services on the website.

WITHDRAWAL RIGHT:
The purchases from the web site www.piumino-orobico.it are subject to the D.lgs n. 185 of 22/5/99 which provides the possibility to enforce the withdrawal right, as for any purchase by telephone or mail. The buyer has the right to return the goods within 10 working days from the receipt. This right gives the possibility to return the goods bought on the web site and have the refund of the price ( at.5 D.lgs n. 185 of 22.5.99), but it doesn't provide the refund of freight. The buyer can enforce this right sending a registered letter, with return receipt, to: Piumino Orobico - Fornoni Ivo - Via 1° Maggio, 10 - 24020 Ardesio (BG) Italy. It is necessary to indicate in the letter: the product for which you want to enforce the withdrawal right, the number of the order you are refering to and finally the data concerning the bank account, necessary for the refund.
PROTECTION OF THE PRIVACY
 
Filling the request form, you consent Piumino Orobico to handling of personal data. Personal data will not be carried out to third parties. They will be used by Piumino Orobico just for promotional purposes about the site, in accordance with and to the effects of LD 196/’03. The body handling personal data is Piumino Orobico - Via 1° Maggio,10 - 24020 Ardesio (BG) Italy - Tel. (+39) 0346 33855.
The person concerned has the right at all time to confirm the existence or otherwise of the said data, to know the content and origin thereof, verify their exactness and update or rectify them (Art. 7 of Privacy Code). In accordance with the same article, data may be deleted, transformed into an anonymous form or blocked in the case of violation of the law. The granting of personal data is optional and refusal to do so make it impossible to carry out the requested informations. The body handling personal data is Piumino Orobico - Via 1° Maggio,10 - 24020 Ardesio (BG) Italy - Tel. (+39) 0346 33855. For any further information write to
fornoni@piumino-orobico.it
 
Contacts
Piumino Orobico 
ADDRESS: 
Via 1° Maggio,10 - 24020 Ardesio (BG) Italy 
TELEPHONE NUMBERS AND FAX: 
Tel. (+39) 0346 33855
Fax. (+39) 0346 33855
 
TELEPHONE CUSTOMER SERVICE HOURS: 
The customer service is avaible from 9.00 am to 12.00 am and from 03.00 pm to 06.00 pm (Monday to Friday).
Messanger: fornoni@piumino-orobico.it